prefix www doesn't work.

Ruba

OK, I have been using different hosting services and usually all of them have under each subdomain an option to put a mar on the checkbox if you wish to have your www subdomain directed to your domain. Here I have lets say mydomain.com, which work fine, but I did try www.mydomain.com and it doesnt display me anything. Just gives "The page cannot be displayed". So it means subdomain www is not working. On cPanel I tried to add www subdomain, but it gives me "Sorry, www cannot be used in subdomains." I can see on ftp that I have a www folder which is redirected to public_html, which means tat whoever is trying to open www will get the same thing that is in public_html, but it appears that server is not accepting anything that has a www prefix.
Please advise how to fix it. Maybe there is somewhere on cPanel a small checkbox that I just missed.
Thanks!

Bondings

Normally adding www before a domain should always work in cpanel. Please provide me with the url in question because otherwise I can't really do much.

Ruba

Here it is: http://ruba.no-ip.com/
It works fine in this way, but I would like people to get the same thing if they type in http://www.ruba.no-ip.com/ At least I am getting "The page cannot be displayed"

Bondings

I could be wrong, but in my opinion everything is set up correctly on Frihost. Could it be that the problem is on the no-ip side?

http://www.dnsstuff.com/tools/lookup.ch?name=www.ruba.no-ip.com&type=A

It seems like no-ip offers dns services for the subdomain, but doesn't offer a redirection for the www subdomain and most likely all other subdomains.

Ruba

Well, I did look thru all the settings available at NO-IP. I did not find anything that would fix it. Nothing that says aboud www or even no way to add any extra sudomains. Maybe here is someone who knows how to resolve this problem?
Thnks!

Bondings

Well ruba, I tried to park the www on your main account, but it said that the zone already existed - like it should. In my opinion, the problem is with no-ip.com, but I'm not 100% sure of it.

mOrpheuS

Notice the difference between the two queries for A records.

progman89

Just in case...make sure you uploaded in WWW and not the main directory Very Happy

Sunny

Ruba

Thank you all for your replies, will try to fight with no-ip.com then!

Sunny

This particular problem is listed in their faq's

http://www.no-ip.com/faq/catid/3/id/33

Ruba

OK, I figured out what is going on. For others who may have the same problem is the solution. I found it by myself. At no-ip.com go to the menu Hosts / Redirects and from there go to Manage. Choose your domain name that you want to have www on the front and click on Modify next to it. This will open you another page where you can see all the settings for this domain name. In the first table, there is a checkbox that tells Allow Wildcards. So if you select that box then www or anything else on the front of your no-ip.com will be pointed to the address you wanted. It can be even dynamic IP that is being updated by their program.

Only problem that I still have is that no-ip.com requires to have Enhanced or Plus account which is paid account. So I will stay without www or some day will just register my domain at any other service provider like no-ip.com.

But anyway, www on the front of anyname.no-ip.com is possible.

Bondings

Ok great! Issue solved and topic -locked- . To reopen it, please pm me.