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help with login to cpanel or ftp i cant nay





mazito
i try to search about but can find, i get my webhosting aproval, but i cant get in, i use my username and password from the forum is that correct or i am wrong?

i try to reset my password but the email that should be, never came

my name is mazito
and my doman is http://www.mazito.frihost.net/

can one help me please?

by the way i use nicoftp as my ftp client or i need to use another client?

when i try to conect with nicoftp i recive a message like this

Quote:
-> 220---------- Welcome to Pure-FTPd [TLS] ----------
-> 220-You are user number 1 of 50 allowed.
-> 220-Local time is now 14:56. Server port: 21.
-> 220-This is a private system - No anonymous login
-> 220 You will be disconnected after 15 minutes of inactivity.
<- USER mazito
-> 331 User mazito OK. Password required
<- PASS ********
-> 530 Login authentication failed


thanks in advance
MrBlueSky
mazito wrote:
i try to search about but can find, i get my webhosting aproval, but i cant get in, i use my username and password from the forum is that correct or i am wrong?


The username and password from the forum are different from the username and pass for your hosting account. If I remember correctly, you get an email or pm when your hosting is approved which contains the username and pass for your hosting account. These can also be used to login to ftp (it doesn't matter which client you use).
mazito
thanks i was using the same password for the ftp and is not the same

Embarassed
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