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Can't login to cpanel also in ftp





vickriz
Good day,

Can I request for my login information for my cpanel and ftp connection.

I've been trying to login to cpanel and ftp using this information:

Please help.


Thanks,

Vickriz
rvec
first thing I did was delete the login info from your post.
It's never a good idea to put your login info on a forum like that. You might try to pm an admin but NEVER show it to everyone. You might have just tried to login when the server was down.

did you try to login twice? Sometimes the server can be unreachable for 15 min. If you try again after 15 there is a chance it might work.

If that also doesn't work ask an account creator or admin to take a look at your account.
vickriz
rvec wrote:
first thing I did was delete the login info from your post.
It's never a good idea to put your login info on a forum like that. You might try to pm an admin but NEVER show it to everyone. You might have just tried to login when the server was down.

did you try to login twice? Sometimes the server can be unreachable for 15 min. If you try again after 15 there is a chance it might work.

If that also doesn't work ask an account creator or admin to take a look at your account.


Hi,
I have already PM one of the admin but still I haven't receive any reply from them.
Also I have reset my password inside the cpanel but i did not receive yet the confirmation code.
How long should I wait to receive this confirmation code to reset my password?

Thanks,

Vickriz
mOrpheuS
vickriz wrote:
I have reset my password inside the cpanel but i did not receive yet the confirmation code.
How long should I wait to receive this confirmation code to reset my password?


I've changed your password now. Please check your PM inbox.
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