Ok, I am going to offer you all out there some advice. NEVER EVER lose track of your Guild Wars pass code. Even if it is a year and a half or two years later...........KEEP THEM. Now I know but I am pissed.
On to the backstory.....I first purchased Guild Wars Factions a year and a half ago and created my original account. My original pass code was stolen by some idiots shortly after my purchase. However my account remained in tact so I thought it was all ok. I wasn't too worried because well, they were idiots that stole it. Anyway, now over a year later, for christmas I bought Guild Wars Prophesies and added it with its new pass code to my original account. Not even a month later, I go to sign into Guild Wars and it says that my account doesn't exist. I immediately go to PlayNC for support. And here is the kicker. They are telling me that they cannot help me whatsoever unless I have the original code (stolen over a year ago). I have the prophesies code, but no, they won't even let me take that code and create a new account just with that. I dont' even care about the original Factions code, I just want to be able to use the code I HAVE from prophesies. THey have basically told me too bad so sad. Now what I suspect is that the person who stole my pass code, has now stolen my account after a year and a half and has been able to take over my account including the one I just bought for christmas and take all my characters etcc..... and PlayNC just says...sorry we can't help you!
This is completely wrong! I am still fighting them. I don't have the original code, fine. But how can they just take the code I DO have and say well that isn't worth anything because you don't have the original account code?? I am so angry and frustrated about this. I am not a huge gamer. I just get on and play when I need to relax or just when I have a spare minute, which isn't often. BUt now they have taken that away from me and if I want to keep playing, they are basically saying, "too bad. You need to just go out and spend another $60 and create another account!!"
THEY SUCK!!
On to the backstory.....I first purchased Guild Wars Factions a year and a half ago and created my original account. My original pass code was stolen by some idiots shortly after my purchase. However my account remained in tact so I thought it was all ok. I wasn't too worried because well, they were idiots that stole it. Anyway, now over a year later, for christmas I bought Guild Wars Prophesies and added it with its new pass code to my original account. Not even a month later, I go to sign into Guild Wars and it says that my account doesn't exist. I immediately go to PlayNC for support. And here is the kicker. They are telling me that they cannot help me whatsoever unless I have the original code (stolen over a year ago). I have the prophesies code, but no, they won't even let me take that code and create a new account just with that. I dont' even care about the original Factions code, I just want to be able to use the code I HAVE from prophesies. THey have basically told me too bad so sad. Now what I suspect is that the person who stole my pass code, has now stolen my account after a year and a half and has been able to take over my account including the one I just bought for christmas and take all my characters etcc..... and PlayNC just says...sorry we can't help you!
This is completely wrong! I am still fighting them. I don't have the original code, fine. But how can they just take the code I DO have and say well that isn't worth anything because you don't have the original account code?? I am so angry and frustrated about this. I am not a huge gamer. I just get on and play when I need to relax or just when I have a spare minute, which isn't often. BUt now they have taken that away from me and if I want to keep playing, they are basically saying, "too bad. You need to just go out and spend another $60 and create another account!!"
THEY SUCK!!
