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Can't Login - Invaild username





laurenrox
I have just created a hosting account with Frihost. The first time I made a hosting request, it was denied and I was told me that I didn't meet the requirements for a user name, but I did. I sent a message back and explained the situation and this time it was accepted.

Unfortunately, now, it won't let me login to my hosting. It keeps telling me "Invalid login. Please verify your Username and Password." I keep putting in my username, laurenrox, and my password correctly, but it keeps saying the same thing and won't let me login. Does the previous problem have anything to do with the current one?

Please get back to me. Thank you for your help with the situation.

*EDIT*

I just tried the "Forgotten Password" function, and it says "Invaild username." So that doesn't work either.
mathiaus
Read you PM and email carefully. Then go to your account page and look at your control panel username Exclamation
Animal
Your DA username is laurenro and not laurenrox - this is because your DA username is the first 8 characters of your forum username. Try again and let us know if you still have problems.
laurenrox
Still no dice, gents. I tried laurenro, but it's still saying "Invaild username and password." Could I be doing something else wrong?

Thanks again for responding so quickly.
mathiaus
You are trying to login to Direct Admin aren't you - http://frih.net:2222/ ? (NOT CPanel)
laurenrox
I'm not sure. I've tried using these urls listed in my account: http://www.laurenrox.frih.net/config/, http://216.32.85.170:2222/ or http://cp.frih.net/

However, it does say DirectAdmin at the top of the page once it loads.
Animal
laurenrox wrote:
I'm not sure. I've tried using these urls listed in my account: http://www.laurenrox.frih.net/config/, http://216.32.85.170:2222/ or http://cp.frih.net/

However, it does say DirectAdmin at the top of the page once it loads.

Yes, you're trying to log into DirectAdmin - this should work. It's possible that the password assigned to your hosting account is different to that sent in the PM with your hosting details. Vrythramax created your account - I'd suggest that you PM him directly and ask him to reset your password. This is probably the fastest way to deal with this.

Apologies for the inconvenience!
laurenrox
Thanks so much for the help. I know this has probably been a little annoying. Nothing seems to go right, but you all have been most helpful.

Thanks again!
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