http://customerservicesurvivalist.blogspot.com/
It's a jungle out there, a war, and the Survivalist will help you survive it.
Take a look at my new blog, let me know what you think.
"If you answer a phone, open a door, stand behind a cash register, interact with other humans in anyway for your company, you provide customer service. At times, in case of the president of the company, it may be less than say the newest member of the team, but at any time that you are speaking to someone not of the company, you are providing current or possible future customer service."
All your Customer Service questions answered by one of the best Customer Service Suvivors in the game today. Feel free to e-mail any questions, or thoughts, one new question or comment chosen daily to be used as part of the blog. Topics include the dos and don'ts of bill collections customer service, face to face customer service, over the phone sales customer service, over the phone customer support customer service, e-mail support customer service, and many other forms of customer service.
It's a jungle out there, a war, and the Survivalist will help you survive it.
Take a look at my new blog, let me know what you think.
"If you answer a phone, open a door, stand behind a cash register, interact with other humans in anyway for your company, you provide customer service. At times, in case of the president of the company, it may be less than say the newest member of the team, but at any time that you are speaking to someone not of the company, you are providing current or possible future customer service."
All your Customer Service questions answered by one of the best Customer Service Suvivors in the game today. Feel free to e-mail any questions, or thoughts, one new question or comment chosen daily to be used as part of the blog. Topics include the dos and don'ts of bill collections customer service, face to face customer service, over the phone sales customer service, over the phone customer support customer service, e-mail support customer service, and many other forms of customer service.
