My CD Drives are shown the yellow '!' symbol in Device Manager, and are not
showing up in my computer. I've tried uninstalling them. But it keeps on
going back to the same thing. I also tried updating the drivers, but the same thing comes back. This computer is brand new. about 5 days old. these are the parts:
Windows XP Professional 64 Bit Edition
2GB of DDR2 RAM
AMD 4200+ Athlon 64 x2 Dual Core
both CD drives are internal.
I also tried system restore... but everytime i do that it goes through and tells me that i could not restore.
Is it a homemade PC or a pre-built one?
If it is the former, k_s_baskar covered everything perfectly. You might want to uninstall the chipset drivers, then reinstall them too...
I found the solution to my problem:
Error Code 41 - Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.
On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.
Even if the device was not removed, you may want to remove it and try the complete uninstall / re-install.
From Windows XP Knowledge Base:
CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP
1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the registry:
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7. Restart your computer.