FRIHOST FORUMS SEARCH FAQ TOS BLOGS COMPETITIONS
You are invited to Log in or Register a free Frihost Account!


Is big business sucking you dry





chasbeen
Hello there fellow consumers. Have you had any bad run ins with big business recently? About a year ago I started getting letters from my insurance company. I wasn't insured if my car broke for a hire car etc etc.

I pay about 10-15% of my money to this insurance company. One day I made an enquiry as to "if I was insured if...." They gave me a quote of 250 bucks extra a year. The next thing I know is they send me the bill! When I tell them I dont want the insurance because the insurance was no longer needed they say you have to pay and start getting all lawyer talk.

This is a minor one compared to some of you others whats your experience?
fashioncrimewave
i had a somewhat ugly experience recently with FedEx. I shipped a guitar that I sold on ebay from St. Louis to Toronto. Everything seemed cool...

Six months later, I started receiving notices from FedEx that the import taxes and fees hadn't been paid by the buyer, so now I was responsible for them. This was about $100 (I sold the guitar for $300) so I was not happy. I called to ask what attempts had been made to collect from the buyer, and I was told two letters were sent. That's it! No phone calls, emails, or anything else. I thought it was pretty stupid that they didn't require the buyer to pay these fees on delivery. So I decided not to pay it.

Eventually, they threatened "legal action", so I sent them the money, but also sent along a nasty letter and carbon-copied it to their customer service department. A few days later I got an apologetic message on my voice mail and they refunded my money. IMHO it was just damage control, if I hadn't said I would never use FedEx again I doubt they would have refunded my money.
SerendipityRose
Big business is ALWAYS making a large profit off of small businesses. You have to be VERY thrifty to make it as a small business and try not to let the big guys take any more of your money than you have to give them.

I bought an lcd monitor from an online company that I had bought from several times before and didn't have any problems with. Apparently there was a glitch when it was ordered and they sent 2! I had a heck of a time getting that one returned. It took 3 calls to the company. The first one told me that I had to pay for return shipping but would give me back $9 of it. UPS told me I had to pack it better and wanted to charge me $30 to ship it instead of $15. The 2nd time I called the company I told them I was NOT going to pay $30 to ship their mistake back to them. That person told me that I didn't have to pay for it at all, they would send UPS to my house to pick it up. Well, UPS never showed up. So, talking to a 3rd person they emailed me a label to put on their package so I could just take it there myself.

In the end I did ok because they still put that $9 on my credit card. I would return it but gas was expensive then and with all of the stress I figure I deserved it.
chasbeen
These are both good examples. I'm glad you got somewhere where as I didn't. I have been successful in the past in redeeming money that was claimed unjustifiably. I think you got a human being at Fedex after you had been handled by a computer system....
jeffapotimus
You went through too much trouble. Next time, just keep the monitor.
Related topics
Does anyone know how to get your site to appear higher ?
CONTEST WITH PRIZES!
Democrats at it again: Caught in another lie
Troops in Iraq have to pay for armor?
Control or Freedom of Internet
Not Voting is Reasonable for People Who Want Freedom
Pollution, your views?
why the people everytime think about sex??
how to tell if you should be a republican or democrat
Software piracy
2009 Predictions
Obama's Unemployment Numbers Keep Going Up
US health care changes take effect today. SUPER
Are Democrats or Republicans the party of big business?
Reply to topic    Frihost Forum Index -> Lifestyle and News -> Economics and Marketing

FRIHOST HOME | FAQ | TOS | ABOUT US | CONTACT US | SITE MAP
© 2005-2011 Frihost, forums powered by phpBB.