I have a fairly new computer(E-machine). the first thing I did was install PCILLIAN. It is a very good procection program. however a managed to get a trojen file that I had to delate manualy, I found the file and got rid of it. now when I scan my computer it says that I have that same trojen stuck in one of my system restore files. how do I get rid of it for good???
You need to disable system restore. Reboot. Then rerun your anti-virus to remove.
I am assuming you have Windows XP so go to
right click on "my computer"
In there there is a tab for system restore - click into this tab.
Check the "disable system restore on all drives".
Can't remember if you are asked to reboot but if not then reboot.
Startup in safe mode if your anti-virus will run it if not restart as normal and re-run your anti-virus. Once you have cleaned the system don't forget to re-eanble system restore by following the same procedure but choosing appropriate options.
Hope that sorts your problem.
I had a similar problem... Just look around on the intraweb a little bit, you'll find some help. I reccomend AVG, HiJack This amoung others to help. Also, it could be a "false positive" from your Anti virus so check a few other antivirus programs before you do anything too crazy (like formatting your hard drive)
i dont know why, but micro$ofts system restore sux, it really keeps getting in the way and hampers everything, it is more harmful, than usefull
Ohh if that is the problem ur facing with trojan virus, the same thing is to me too..!! I get stuck by this virus whenever i m browsing or else so many windows pops up suddenly when i try to close damn system goes to restart, no idea how to handle this problems , when i try to scan the system using norton antivirus i get no virus results.. and also when i try scan the system with microsoft antispyware still i get no spy or adware found on your system. if anybody can help me please do it..!! i will be waiting for all your replies.
that depends..if you have an NTFS file system, most AV software has trouble with restore points because of permission restrictions on the System volume information folder.
The restore points cannot be trusted now anyway. I'd blow em away takes less than 2 minutes to do, and is more reliavble than any AV software.
Yes. Try simply deleting all restore points and running your antivirus program. Once clean, then set a new restore point.
you can also try ewido.net, it's pretty good virus removal site
ofcouse you should disablt your resotre option first