i cant enter in my count

Caxius

hey, i cant enter in my count, i dont know why...
i received the pm with the informations about my site, but i click in the link for my cpanel, i put my username and the password (the password that you gave me in the pm) but i cant enter en my count, what i could do?
thanks and i'm sorry my english Wink

mOrpheuS

and do you get some sort of error message ?
password incorrect ? invalid username/password ? anything ?

it's hard to figure it out with so little information, there are quite a few things that could've gone wrong.

Caxius

ok, i'm sorry
I Already know which is the problem
I'm sorry for the inconveniences
Wink