As you might have noticed Server 1 crashed a few days ago causing this forum and all accounts on the server to be down.
The second server was not affected at all.
It was not a hardware crash (at least that I know of), but the file structure being completely corrupted at the root levels causing the server not to boot again and also the data not being able to be simply transferred.
So now the server is up again (for quite a while actually) on a different hard disk, with the old one slaved.
The problem was that the data on the second hard disk wasn't mountable due to the file system problems. After a lot of trying, I managed to repair it a bit and finally mount it. This is why it took so long. The server was already up since yesterday (saturday) morning.
However, the root directories are all gone, including the config files (settings) like passwords and usernames. This means that I won't be able to simply move the data back and you won't notice anything.
The plan is that you will all get a new account. The files will be moved to your new account and the databases will also be set up again. The only thing you will need to do is create a new user for each database with the same username/password as it had before. You will be able to find it in the config files and I'll make a tutorial about it.
Parked and addon domains will also need to be setup again.
Are there any files lost or not were they should belong? Yes, but not on all accounts, most likely only on a few 'busy' ones like this forum (9 directories were gone in the /forums/ directory). The databases seem to be intact, though.
The avatars were not backed up since a long time and hence a lot of them were lost. I hope you still have a copy of them. Not that this is so important, though. The avatars can now be re-uploaded in the profiles.
Please don't create any support questions about this at the moment. I will create a few topics about it.
My apologies for the long downtime.
Last edited by Bondings on Tue Mar 14, 2006 2:08 am; edited 3 times in total
The second server was not affected at all.
It was not a hardware crash (at least that I know of), but the file structure being completely corrupted at the root levels causing the server not to boot again and also the data not being able to be simply transferred.
So now the server is up again (for quite a while actually) on a different hard disk, with the old one slaved.
The problem was that the data on the second hard disk wasn't mountable due to the file system problems. After a lot of trying, I managed to repair it a bit and finally mount it. This is why it took so long. The server was already up since yesterday (saturday) morning.
However, the root directories are all gone, including the config files (settings) like passwords and usernames. This means that I won't be able to simply move the data back and you won't notice anything.
The plan is that you will all get a new account. The files will be moved to your new account and the databases will also be set up again. The only thing you will need to do is create a new user for each database with the same username/password as it had before. You will be able to find it in the config files and I'll make a tutorial about it.
Parked and addon domains will also need to be setup again.
Are there any files lost or not were they should belong? Yes, but not on all accounts, most likely only on a few 'busy' ones like this forum (9 directories were gone in the /forums/ directory). The databases seem to be intact, though.
The avatars were not backed up since a long time and hence a lot of them were lost. I hope you still have a copy of them. Not that this is so important, though. The avatars can now be re-uploaded in the profiles.
Please don't create any support questions about this at the moment. I will create a few topics about it.
My apologies for the long downtime.
Last edited by Bondings on Tue Mar 14, 2006 2:08 am; edited 3 times in total
