Hi
i was asked to look at friends laptop this morning after they started having problems
the problem is wen they try to delete mail in outlook express the program crashes, n have to use ctrl alt delete n end task etc
the program crashes wen u delete a single or a group emails from any folder including the delete items folder....
no i have fould a lil way around this... i created a new folder called bin, dragged all the emails they didnt want into that folder (from the in box) then deleted that folder, that folder then went to the deleted items section were i deleted it again thus fully removing it..
this works great! but still its a hassle, and they still have emails in the deleted items folder which i cant move or delete... as it'll crash!
any ideas how to sort this? theyve run avg n ad-ware se etc all the usual stuff, ive tried takin off the preview pane then deleting but still crashed
so for now any new mail that comes they have to drag into tempory folder then delete that folder then delete it again to remove stuff!
oh.. and they cant add any software as i already suggested alternatives so.. can this be fixed?
i was gonna try removing it and re-installing but from the installed ompants description im sure it send adds/removes shortcut link in start menu.. not remove the program - correct me if im wrong
thank u!!!
p.s. sure i can sling some fri$$ to the post that rectifies the prob as a sepcial thanks lol!
i was asked to look at friends laptop this morning after they started having problems
the problem is wen they try to delete mail in outlook express the program crashes, n have to use ctrl alt delete n end task etc
the program crashes wen u delete a single or a group emails from any folder including the delete items folder....
no i have fould a lil way around this... i created a new folder called bin, dragged all the emails they didnt want into that folder (from the in box) then deleted that folder, that folder then went to the deleted items section were i deleted it again thus fully removing it..
this works great! but still its a hassle, and they still have emails in the deleted items folder which i cant move or delete... as it'll crash!
any ideas how to sort this? theyve run avg n ad-ware se etc all the usual stuff, ive tried takin off the preview pane then deleting but still crashed
so for now any new mail that comes they have to drag into tempory folder then delete that folder then delete it again to remove stuff!
oh.. and they cant add any software as i already suggested alternatives so.. can this be fixed?
i was gonna try removing it and re-installing but from the installed ompants description im sure it send adds/removes shortcut link in start menu.. not remove the program - correct me if im wrong
thank u!!!
p.s. sure i can sling some fri$$ to the post that rectifies the prob as a sepcial thanks lol!
