Tony The Tiger
Hewlett Packard has $#!tty tech support compared to Dell. I sent them my laptop because the power cord randomly goes unrecognized by the computer. Sometimes it matters how you jiggle it and position it and sometimes it does not. They sent it back with a new power cord, new battery pack and the same problem. It must be something inside. I also told them that the cooling system that I have been complaining about since June is not working and they did not fix it. Then when I called today, they hinted about wondering if I was interested in buying a new one. This machine laptop is not 18 months old and I am not some high flyer who needs the latest and greatest. They had my machine from the 2nd until the 12th (for some ungodly reason they returned it ground from California to Chicago on the 4th and it took 8 days). I told them to send me a new prepaid fedex box and when the ship it back to me not to use ground again. I don't like going 10 days without my laptop.