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can't open https pages





Marcuzzo
I've got this weird problem.

for some reasons I can't open https pages, for instance https://addons.mozilla.org
I searched a little on the internet and found this site: http://downforeveryoneorjustme.com/ which tells me it is up.

I've tried to open the page in IE and in Firefox and also in safari,
I'v shut down zonealarm and nada...

I could try and reinstall the browsers but I don't think it will solve my problem as it isn't just with 1 browser.

then I found a suggestion to check if windows updates work.
I tried it and got error: 0x80072EFD which has the API description of "ERROR_INTERNET_CANNOT_CONNECT" per http://support.microsoft.com/kb/836941

has anybody has this issue before?
thanks in advance.
Marco
Fire Boar
Sounds like you have a firewall somewhere along the line that is blocking the SSL port (443). Check your router configuration (if you have one).
jdelfire
Hi maybe I can help... aside from checking your router ports...
you can also try

1. Boot your pc in safemode with networking ofcourse you be connected via ethernet cable.
2. Check if you can get an internet connection and if you can definitely this is problem within your windows built-in firewall or with your security program (zone alarm)
-- if that is the case then uninstall your zone alarm or whatever security problem...
-- toggle the built-in windows firewall like turn it on and turn it off...

3. run a port scan
http://www.radmin.com/products/utilities/portscanner.php
check if it the https:// is closed

It's just sometimes based on experienced security programs even though you have already tried disabling it somehow it locks the port. anyway give it a try... and let us know... ^_^
Marcuzzo
this is strange.

I had already turned off my firewall, and checked if my router was blocking port 443, which wasn't the case.
then I had checked the uptime of my router and noticed that it was up for almost 6 months.
so I went ahead and rebooted it, when it came online again, I could open https pages again.
jdelfire
then it's your router?
are you using a netgear router?
or rather what router are you using?
Fire Boar
It hardly matters now that the problem is fixed.
AftershockVibe
If your router hasn't been restarted for six months, then it won't have been updated for at least six months either.

This is unlikely to help (or hinder) the problem you were having but there have almost certainly been firmware updates since them. Check the manufacturer's website for these, as some of them likely contain security fixes.
Marcuzzo
jdelfire wrote:
then it's your router?
are you using a netgear router?
or rather what router are you using?


it is a netgear router ( RP614v3 ) , and the issue seems to be recurrent.
and every time I need to reboot the router to be able to load secure pages.

I've checked for the latest firmware but it shows as the last one available on the site.

I'm running on 6.0 and per the product page: http://kb.netgear.com/app/answers/detail/a_id/655, this was last updated back in 2004
If I can't get this fixed I will need to get a new one
jdelfire
Sorry for the late reply...
Sad but true you will have to buy a new router since you have the latest firmware already...
Marcuzzo
jdelfire wrote:
Sorry for the late reply...
Sad but true you will have to buy a new router since you have the latest firmware already...



yeah, the problem is still there, at times I can't even connect to my mail server.

I'm thinking of getting a Linksys router or something.
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