I had brought a new Dell Studio 15 laptop with 4GB RAM and 500 GB hard disk hoping a lot and expecting a lot..!! I had thought a 4 GB RAM would give me a very good speed..!! But the system doesn't give me the speed even as much as a 1 GB system gives, which i have in my workplace..!! The most sad thing is that the CD drive is the worst and it doesn't even play some cd's and if i try to play them the system hangs and the final solution is to do hard booting..!!
Dell has cheated me and i had sent a email to their support email id and i didn't get any response till now..!! Is there any other way in which i could get support..??
If you guys know any other way please help me out..!!
If you have bought it from dell showroom then go back there and throw that laptop in their face. (just kidding) Go to their showroom and ask for a replacement. They generally repair the damaged piece but who knows you might get a replacement.
| nivinjoy wrote: |
| I had thought a 4 GB RAM would give me a very good speed..!! |
You should also check the Ghz of your processor (and actually also the speed (rpm) of your hard drive).
| Quote: |
The most sad thing is that the CD drive is the worst and it doesn't even play some cd's and if i try to play them the system hangs and the final solution is to do hard booting..!! |
It could be that your software is the problem... aka missing codecs, programs,...
Adri 
| metalfreek wrote: |
| If you have bought it from dell showroom then go back there and throw that laptop in their face. (just kidding) Go to their showroom and ask for a replacement. They generally repair the damaged piece but who knows you might get a replacement. |
I bought it directly from Dell not from a showroom..!! That is the main problem..otherwise i could have yelled at the showroom guy..!! | adri wrote: |
| nivinjoy wrote: | | I had thought a 4 GB RAM would give me a very good speed..!! |
You should also check the Ghz of your processor (and actually also the speed (rpm) of your hard drive).
|
My processor is Intel® CoreTM 2 Duo Processor T6600 and Hard Drive is 500GB 25400RPM SATA Hard Drive
| Quote: |
The most sad thing is that the CD drive is the worst and it doesn't even play some cd's and if i try to play them the system hangs and the final solution is to do hard booting..!! |
| Quote: |
It could be that your software is the problem... aka missing codecs, programs,...
Adri |
what software you mean..?? | nivinjoy wrote: |
| My processor is Intel® CoreTM 2 Duo Processor T6600 and Hard Drive is 500GB 25400RPM SATA Hard Drive |
That's pretty standard for a mid-end laptop and should definitely give you better performance than what you've described in the first post.
Try removing all the pointless software/utilities that Dell have pre-installed into your laptop.
That will give you a level playing field.
| nivinjoy wrote: |
| the system doesn't give me the speed even as much as a 1 GB system gives, which i have in my workplace..!! |
It will help if you could tell us what kind of "speed" you're talking about.
What exactly is slower on your laptop ? User interface ? benchmarks ? application startup times ?
p.s. - I'm assuming you meant 5400 rpm - not 25400 rpm. | mOrpheuS wrote: |
| nivinjoy wrote: | | the system doesn't give me the speed even as much as a 1 GB system gives, which i have in my workplace..!! |
It will help if you could tell us what kind of "speed" you're talking about.
What exactly is slower on your laptop ? User interface ? benchmarks ? application startup times ? |
Exactly ..!! The user interface is slow..!!
| mOrpheuS wrote: |
p.s. - I'm assuming you meant 5400 rpm - not 25400 rpm. |
Oops i am sorry and you are right..!! I meant 5400 rpm..!!Okay, did your computer come with any software installed?
- What operating system does it use?
- Is there some humongous monster CPU-chewing process running such as Norton Anti-Virus?
- Is your graphics card driver installed? If you're not sure, what's the highest resolution/colour setting you can choose?
You got a system with all the preinstalled stuff from Dell right? Like OS, other software right? And it has been slow from day 1?
Try defragging hard drive, virus scan, etc. although if it is a new system... 
What I'm thinking is that this might be a system with no drivers or software pre-installed. It's a stretch, but it could happen. In that case, it would seem slow because the CPU is rendering the graphics rather than the graphics card.
Dell in general has been crappy in my experience. Even so, it seems like you have problems out of the ordinary. Have you tried reinstalling the os, drivers, and all software? It's unlikely you have a major hardware failure this early on, but if you do, better to find it while the warranty still exists.
| Quote: |
I had brought a new Dell Studio 15 laptop with 4GB RAM and 500 GB hard disk hoping a lot and expecting a lot..!! I had thought a 4 GB RAM would give me a very good speed..!! But the system doesn't give me the speed even as much as a 1 GB system gives, which i have in my workplace..!! The most sad thing is that the CD drive is the worst and it doesn't even play some cd's and if i try to play them the system hangs and the final solution is to do hard booting..!!
Dell has cheated me and i had sent a email to their support email id and i didn't get any response till now..!! Is there any other way in which i could get support..??
If you guys know any other way please help me out..!! |
sorry to hear that. does this happen from the first day? try reformatting and then try it out again. see if thats any better. why don't u post complete detail about your laptop? | aningbo wrote: |
sorry to hear that. does this happen from the first day? try reformatting and then try it out again. see if thats any better. why don't u post complete detail about your laptop? |
Ok..that is wat my friends also told me... Will the Factory Image Restore help this issue..?? Will the speed increase..??
And also will all the data including all drives be deleted..??Oh ... Was it slow from the beginning ?
Check if the RAm and processor speed are showing u in the computer properties.
Right click "My Computer" and "properties"
It should show the processor Ghz and RAM in GB
If its not showing the 4 GB that it should, probably one of the RAM modules is damaged and not recognised.
Also check for unneccessary software running and also for viruses, which can slow down a computer sooo much.
| FunDa wrote: |
Oh ... Was it slow from the beginning ?
Check if the RAm and processor speed are showing u in the computer properties.
Right click "My Computer" and "properties"
It should show the processor Ghz and RAM in GB
If its not showing the 4 GB that it should, probably one of the RAM modules is damaged and not recognised.
Also check for unneccessary software running and also for viruses, which can slow down a computer sooo much. |
It is showing everything correct and good..!!-- call Dell then...
-- Ask for a replacement...
-- I have worked with different company like DELL, Hp, Toshiba Mac, Acer etc...
-- If there is a problem on the first day you better return it... that is why there is warranty
-- But if you would like to troubleshoot set it to factory settings if that will not help I Strongly suggest to return the product
