Both the suites you mentioned are Front Ends, so given that we have no way to magically guess what might be wrong by looking at the verbose description of the problem you have given. My wild guess is that your local MTA (exim, sendmail etc) or if remote MTA ( your isp or mail provider) is not getting the mail attached correctly. There can be many reasons for that, the mail needs to be encoded correctly first, if there is a virus scanning software is being used then it must be parsing and returning the data correctly, or your MTA/Front End is not configured right. Since it is an attachment issue, I would say look at the configuration, normally attachments are copied to a temporary area if configured to do so, something might be going wrong there. It is really hard to guess what is going on, look in logs as the software suggested. If you don't understand the logs, then just paste a sample of errors here and someone might be able to help you then.
wow sheedatali thanks for your friendly response. since i dont know if frihost is using a virus scanning software maybe one of the moderators/admins can answer that question. Also since we dont control how the webmail clients are setup and configured i guess a moderator/admin would have to answer that as well. not sure which logs you would like me to look at but if you can give further more precise and less condescending help that would be great. thanks in advance
as of now, I am experiencing the same problem when sending emails. I just don't know why every morning the problem will be resolve automatically. I guess the problem is with my isp?
Where is your hosting on ?
From server[1-4] ?
It seems that it was working fine on server 4 (DirectAdmin ).
I sent a test mail with plain text file only.
And will tries send more test mail with other types of file soon.
Also, have you tried to check the apache log file on you hosting account ?
There might have some helpful information about your issues.
I am using Direct Admin, until now I can't send email. This is so serious, because some of us using the service for our own small business. Hope this issue will resolve soon. thanx
Have you tried using something to pop your mail like gmail? You can access email just like outlook express or Thunderbird via web mail in google (gmail) now. Instructions are in account settings, and you set it up just like you set up outlook express or Thunderbird.
This also puts your frimail into the cloud so you can't loose it. I hope this helps.
PS. It may be wise, since you are running a small business, to check several accounts from one gmail location like this. It will cut down on time required to check email, since it's all coming to one place, and gmail will send mail as any domain you have properly popped so there is no difference in using gmail or outlook express. You may message me if you have questions as this is the setup that I have, and I much prefer over outlook express or going multiple places to check mail.