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What is wrong with my Word XP?





ciureanuc
Hi all,

I have a problem with my Microsoft Word XP:
I tried to generate a macro and at some point the software collapsed. It didn't close in a normal way, more like a huge crash of the Office XP.
When I tried to re-open the software (word) the message I get is:

Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem to successfully start the program. Some functionality may be disabled in this mode.
Do you want to start Word in safe mode?


No good. I restarted the computer, I tried to reinstall the software (uninstall then re-install)... is not working.
Every time I get this message and I am very frustrated now...

HELP!
Please HELP! Sad [/i]
Pepperfan
A little more information please.

What version of windows are you using?
Did you get any error messages when your word crashed? If so what was it?
What is the macro you are creating trying to do?

Charles
albuferque
Maybe you can take a look at this:

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

Regards
ciureanuc
Maybe you can take a look at this:
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
Regards


My normal.dot file was bad.
I search it in the folder, didn't see it. I activated "show hidden files" -> no result.
I looked with FIND option for XP - no result.

Now, there is an option in Find (WINDOWS+F) for a "new search": "Change whether hidden and system files are included" and then "expand - includes all files and folders".
With this search I find it and I solved my problem by deleting normal.dot file.

Tx!! Smile
albuferque
You're welcome. I'm glad you solved it

Best regards
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